Who We Are and What We Do
Soft Fight designs and deploys agentic AI workflows for pricing and negotiating IT & software services deals, grounded in the JUST Value Framework® and validated across 340+ real enterprise services contracts.
We work with revenue leaders, CFOs, CROs, and pricing teams in companies with 500+ billable roles, where pricing decisions are decentralized, context-dependent, and spread across sales, delivery, and finance.
- Understanding deal context, stakeholders, and value drivers for IT services contracts
- Selecting pricing models and calculating price ranges based on deal structure
- Enforcing commercial guardrails across pricing decisions
- Verifying proposals against internal commercial standards before submission
- Aligning pricing decisions across sales, delivery, and finance teams
- Ensuring consistency in how deals are structured and priced across the organization
- Supporting the transition from time-and-materials to outcome-based pricing models
This is not pricing software. It is pricing infrastructure.
Our Methodology
Pricing in IT services is not a formula. It is a system of decisions. Each deal has a different scope, buyer, risk profile, and economic context, while most pricing tools assume stable inputs and repeatable scenarios. That assumption does not hold in IT services, where every deal is structurally different. This is why rule-based or static pricing approaches fail, and why a context-driven system is required.
The JUST Value Framework® sits at the core of our methodology. It combines value-based pricing, behavioral economics, and choice architecture into a structured, repeatable commercial system. These foundations allow pricing decisions to be anchored in economic value, buyer behavior, and real negotiation dynamics, rather than internal cost assumptions or static rate cards.
In practice, the system operates as a structured commercial workflow composed of three layers: the Project Envelope, which structures stakeholders, constraints, risks, scope, and value drivers into a shared representation of the deal; the Context-Driven Pricing Engine, which runs deterministic calculations using predefined pricing logic and commercial guardrails to quantify value, evaluate trade-offs, and define pricing ranges; and AI Agents, which handle deal classification, value quantification, pricing strategy assignment, and proposal verification. The calculations remain deterministic, while AI is used for reading, pattern recognition, and language, enabling consistent commercial logic to be applied across deals without removing human judgment.
How We Work With Companies
We deploy the system directly within sales, delivery, and finance workflows, working with revenue, finance, and commercial leadership. Engagements range from targeted interventions to full commercial infrastructure deployment, depending on the specific pricing challenges and organizational context.
- Quantify Value Agent: evaluates the economic value delivered in a specific deal or engagement
- Strategy Agent: assigns pricing approach based on deal context and buyer profile
- Verify Agent: checks proposals against internal commercial standards before they go out
- Targeted agent deployment for specific contract types or client segments
- Full agentic AI workflow implementation across the commercial cycle, integrated into existing systems (CRM, proposal workflows, internal tools)
- Fractional pricing leadership, workshops, and transition support
The system works on real deal data: RFPs, emails, proposals, contracts, and call transcripts. A typical starting point is running 3 to 5 past deals through the system and showing what it would have flagged before signing. A diagnostic of your own commercial history.
Certifications, Research & Credentials
- Soft Fight’s credibility is built on applied commercial experience.
- Founded by a pricing practitioner with 340+ IT services deals negotiated across banking, industrial technology, and software services
- Multidisciplinary team combining pricing, engineering, AI, and legal expertise, including Roland Szabo (ML / GenAI, ex-Google)
- JUST Value Framework®: proprietary, structured methodology for value-based pricing in IT services
- 190+ published issues on pricing strategy for IT & software services
- Speaker at How to Web Conference 2025: You Built an AI Agent — But How Do You Price It?
- Featured on Impact Pricing Podcast (#732): AI as a Multiplier for Pricing
- Developed from 340+ negotiated IT services deals across 72+ companies
What You Get Working With Soft Fight
The outcomes are measurable and observable at the level of individual deals and across the organization.
- Pricing decisions made at deal speed, without requiring a pricing expert in every conversation
- Margin recovery without renegotiating rate cards
- Consistent pricing logic applied across teams, geographies, and business units
- Defensible proposals under procurement pressure and during negotiations
- Alignment between sales, delivery, and finance on how deals are structured and priced
- No disruption to existing systems or workflows
Proof of commercial logic in real deals:
- +4% higher prices across engagements
- 1.2× improvement in win rates
- +30% increase in pricing for new projects
- +25% increase in value on renegotiated contracts
- Significant rate increases in long-term client relationships
Frequently Asked Questions
What is agentic AI for pricing, and how is it different from pricing software?
Agentic AI for pricing is a system that executes the pricing workflow, not just a tool that supports it. It reads deal context, structures inputs, runs pricing logic, flags risks, and provides recommendations on what to do next.
Traditional pricing software requires users to define inputs, interpret outputs, and decide actions. Agentic AI handles that workflow in real time, while keeping users in control.
What types of B2B companies benefit most from Soft Fight?
IT & software services companies with 500+ billable roles, decentralized pricing decisions, and multiple stakeholders influencing deals benefit the most.
The most common triggers are margin pressure not explained by delivery costs, increasing discounting in competitive bids, and a push to transition from time-and-materials to outcome-based pricing.
How long does it take to see pricing improvements?
The Quantify Value Agent produces output immediately. Targeted deployments show impact within the first deals, typically within weeks rather than quarters.
Full workflow implementation takes longer to embed, but the commercial logic is applied from the first deal it touches.
Does Soft Fight replace our pricing team or augment it?
It augments how the team operates. The system handles deal-level analysis, value quantification, and proposal validation, while the team focuses on strategy, exceptions, and commercial decisions.
If there is no dedicated pricing function, the system provides a structured framework for sales and delivery teams to work from.
Where does our data go?
Data remains within your infrastructure. The system is deployed on-premise, using internal data sources, and no deal data, client data, or pricing logic is shared externally.
AI agents operate within your environment, under your control.
Client Results
“Manu’s approach incorporates his understanding of behavioural economics, psychology, and history coupled with his real-world experience within the Boardroom at strategic planning sessions and in face-to-face interactions with customers and clients. He’s able to dig into the finest details while simultaneously maintaining an acute awareness of the strategic needs of a business.”
Merrick Levene — President, Ontario Die International
“Manu brought us more clarity and a winning formula. His systematic methodology, thorough understanding of our business model, and deep pricing knowledge gave us confidence. He designed a modular pricing plan that maximises the yield of our sales efforts. It opens up new ways of capturing value and becomes an essential tool for our scaling-up projections.”
Alexandru Holicov — Founder & CEO, Adservio
“Manu gave us practical solutions for our sales process problems, then helped us redefine our strategy and market positioning. Working with him you feel you receive a lot more than you give.”
Darius Baba — Co-Founder & CEO, Crafting Software
“Whether it’s pricing strategies, market positioning, healthy pipelines, or workshops for the team, Manu’s hands-on experience, practical and analytical methods have helped us improve how we operate in sales and approach both existing and new potential clients on different levels.”
Botond Székely — Head of Business Development, Halcyon Mobile
“Through his direct and humane way of addressing our question, Manu managed to change our view of the sales process. We also appreciate his ability to jump in and offer feedback and advice when we need it most.”
Alexandru Rotaru — Co-founder, AltTester
Articles Written by Soft Fight
A structured approach for calculating prices for software services
Why hourly billing is toxic for IT & software services
Demonstrating value to secure a 34% rate increase [case study]
When AI means better delivery, but worse business
When the buyer’s AI reads your proposal first
How to stop competing on timelines and daily rates
Podcast & Media Appearances
Impact Pricing Podcast #732 — AI as a Multiplier for Pricing with Emanuel Martonca
The Aftermath, Season 1 — Prices in the AI Era, 3 episodes, with Catalin Rata
ShiftMag — You Built an AI Agent But How Do You Price It? (How to Web Conference 2025 coverage)